Online store www.fbluxshop.com accessible at 95 rue de l’égalité L-1456 – LUXEMBOURG (Luxembourg), identification number B274624.
General provisions
1. Responsible for the processing of personal data, in accordance with the RGPD (hereinafter referred to as the “Regulation”) is FOBILUX, identification number B274624, based at 95 rue de l’égalité L-1456 – LUXEMBOURG (Luxembourg) (hereinafter referred to as the “Data Controller”);
2. The contact details of the controller are e-mail address: info@fbluxshop.com;
3. Personal data” means any information relating to an identified or identifiable natural person.
General provisions
1. The data controller processes personal data after obtaining the customer’s consent. Personal data is collected during the conclusion of the purchase contract and during the execution of the order placed on the www.fbluxshop.com website;
2. The data controller will only process contact details and information that identify the customer and are necessary for the completion of the purchase contract;
3. The data controller processes personal data for accounting and delivery purposes and to enable necessary communication between the contracting parties for the period required by law. Personal data will not be made public or transmitted abroad.
The purpose of data processing
The data controller processes personal data for the following purposes:
1. Registration on the www.fbluxshop.com website in accordance with Chapter IV, Section 2 of the RGPD;
2. The execution of the order created by the customer (surname, first name, postal address, e-mail address, telephone number);
3. In order to comply with laws and regulations arising from the contractual relationship between the data controller and the customer;
4. Personal data are necessary for the execution of the purchase contract. The contract cannot be executed without personal data.
Retention period for personal data
1. The data controller only retains personal data for as long as is necessary to comply with the rights and obligations arising from the contractual relationship between the data controller and the customer. Data is kept for 3 years from the conclusion of the contract;
2. The data controller is obliged to delete personal data once the statutory retention periods have expired.
Recipient and processor of personal data
Any third party that processes the customer’s personal data on behalf of the data controller becomes the data processor. The services of the subcontractor are essential for the execution of the purchase contract and the processing of the order placed by the customer on behalf of the data controller.
The data controller’s subcontractors are :
Woocommerce (e-commerce solution);
Transport company;
Google Analytics (website analysis tool);
Customer rights
In accordance with the Regulations, the customer has the following rights:
1. right of access to data;
2. right to rectify data;
3. the right to erase data;
4. the right to object to data processing;
5. right to data portability;
6. the right to withdraw consent to data processing by sending an e-mail to info@fbluxshop.com;
7. the right to lodge a complaint with the supervisory authority in the event of an alleged breach of the Regulations.
Security of personal data
1. The data controller declares that it has implemented all the technical and organizational measures necessary to ensure that personal data is used in a manner that respects the privacy of the persons concerned;
2. The data controller has implemented all the technical measures necessary to guarantee the security of the data it has collected, including securing access to its computer with a password, using anti-virus software and carrying out periodic computer maintenance.
Final provisions
1. By placing an order on the www.fbluxshop.com website, the customer acknowledges having read and fully accepted the conditions relating to the protection of personal data;
2. The customer accepts all these conditions by ticking the corresponding box on the order form;
3. The data controller reserves the right to update and modify these conditions at any time and without prior notice. The latest version of these conditions will be published on its website.
These rules will come into force on September 1, 2019.